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Prohibited are sites that promote any illegal activity or present content that may be damaging to South Coast Web / S.C.Hosting' servers, or any other server on the Internet. Links to such materials are also prohibited.
pirated software
hacker programs or archives
Warez sites
Streaming Video
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL
MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER
ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE,
AND A £50.00 CANCELLATION FEE WILL APPLY. ADDITIONALLY, South Coast Web / S.C.Hosting
WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.
All sub-networks, distributive hosting sites and dedicated servers of South Coast Web / S.C.Hosting must adhere to the above policies, with the exception of system resources in respect to dedicated servers.
(1) debit the client's credit card / paypal account (when such information has been provided by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to South Coast Web / S.C.Hosting by no later than the specified payment due date. South Coast Web / S.C.Hosting shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.
The free .co.uk domain registration fee we incur on each domain name is £10.00+VAT. This means that all refunds are subject to a £10.00+VAT registration fee charge. However, this does mean that you own your domain name afterward.
The only way to cancel and to claim your refund is by emailing: accounts@southcoastweb.co.uk
The following items are not refundable:
We reserve the right to cancel your account within 72 hours notice if an event should occur in which evidence exists that a customer was rude or vulgar in communications with our staff.
Refunds: If client has retained the services for one year and has pre-paid South Coast Web / S.C.Hosting for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.When taking advantage of a 'free domain' with every hosting plan, you acknowledge that the domain will remain the property of South Coast Web / S.C.Hosting. If the associated hosting account is cancelled, terminated, suspended or renamed to another domain and you wish to keep/use this domain by either changing the name servers, pointing the domain to another hosting provider, transferring the domain to another hosting provider then a release fee of may be charged. You agree that the domain included with your hosting is built into the price of your hosting account and the price of that needs to be re-couped when possible.
South Coast Web / S.C.Hosting does all it can to ensure domains are renewed in a timely manner, particularly free domains supplied with hosting accounts. However it is the customer's responsibility to make sure that their domain is renewed on time, even if it is a free domain supplied with a hosting account. When a domain goes out of registration for more than 30 days a redemption fee is put upon the domain by our registrar ENOM (not us). The domain will already have been out of use for a 30 day period by the time this happens, if the domain stops working suddenly it is the customer's responsibility to contact us within 30 days of it stopping working, at which point we will renew it for free. For domains that are left past 30 days and have had the redemption fee added by our domain registrar, South Coast Web / S.C.Hosting unfortunately cannot be held responsible to pay the redemption fee, the customer must pay this if they want their domain renewed for a further year.
When you first sign up, your account will be enabled with autorenew. This mean that when your renewal date arrives, your hosting plan and domain will be renewed automatically. If you have an online payment method , credit or debit card filed with us it will be debited automatically. If you wish to not have this happen, and you would not like to renew your account you must cancel 14 days prior to your renewal date. If you have any questions as to when your renewal date is, contact us by opening a ticket at http://support.southcoastweb.co.uk/ or using the Contact form on the 'Contact us' page.
If you fail to cancel 14 days prior to renewal, your account will be renewed for a new term, so please make sure you contact us.
If more than 7 days pass from the date for yearly accounts and 1 day for monthly accounts which an invoice for the services are due and we haven't received payment in full, we will suspend your account, which means your data files and website will become inaccessible.
We will not temporarily make your files accessible to you if your account is suspended and not up-to-date.
If 30 days pass from the invoice due date, we will terminate your account and delete all data you have uploaded to our servers. In other words, after 30 days of non-payment we'll delete your hosting account and you waive all rights to your data being retained.
South Coast Web / S.C.Hosting reserves the right to amend any or all of the above policies,
guidelines and disclaimer without notification. We also retain the right
to increase any pricing and make changes to our account plans without
notification.